Elizabeth Oing			eoing@eoing.com http://www.eoing.com/
Objective	Apply administrative support, computer skills, especially web site development/maintenance and technical support, and customer service experiences at a company that emphasizes delivering quality products or services to its clients.
Experience	Web Master 1997-Present / Self-employed / San Jose, CA Created and maintained personal and professional websites Developed visually attractive graphical components Instructed clients in basic maintenance and trouble-shooting
	Sales Associate 6/2003-10/2003 / Radio Shack / Mountain View, CA Sold merchandise and handled customer complaints. Assigned store operations responsibility.
	Receptionist & Leasing Agent 2002-2003 / Stonegate Apartments / San Jose, CA Presented apartments to customers at middle-income housing complex Handled resident customer service complaints Performed computer-based office support duties including data entry, word processing, and system maintenance Assisted in maintaining working condition of office equipment
	Temp Assignments 2002 / Various / San Francisco, CA Positions included executive assistant and file organization for legal firm
	Intern-Web Maintenance 2000-2001 / Sun Microsystems, Inc. / Newark, CA Created and maintained web pages on Sun's intranet for engineering and quality control groups to improve internal communication Developed Perl/CGI code and JavaScript Instructed colleagues in usage of programs and languages
	Receptionist & Leasing Agent 1998-2000 / Cherrywood/Woods Apartments / San Jose, CA Presented and leased apartments to 250 customers at two large properties; and signed leases for 20 apartments Handled resident customer service complaints Performed computer-based office support duties including data entry, word processing, and system maintenance Assisted in maintaining working condition of office equipment
	Personal Assistant to Assistant Residential Educational Coordinator 1998-1999 / SF State University / San Francisco, CA Managed calendar, contacts, and personal files Managed records organization Assisted manager with office staff responsibilities
	Personal Assistant to Founder/Owner June 1998-July 1998 / Vayu Communications / Sunnyvale, CA Managed/updated personal data files, contacts, and appointments Managed office procedures and records organization Made arrangements for international travel Managed office procedures and records organization
	Customer Service Representative 1996-1998; 2001-2002 / Blockbuster Video / San Jose, CA; San Francisco, CA Sold/rented merchandise and handled customer complaints Assigned store operations responsibility Trained 20 new employees
Education	1998-2002 / SF State University / San Francisco, CA Bachelor of Arts degree; GPA=3.0+
Computer Skills	MS Office (Word, Excel, PowerPoint, Outlook, Outlook Express, Access), StarOffice, Advanced HTML, JavaScript, CGI, Perl, stylesheets, FTP, SSH, Pine, Emacs, Paint Shop Pro, Photoshop, 95 wpm (typing), experience working with PC, Macintosh, and UNIX machines, networking computers, PlaceWare Web conferencing
Other Academic Skills	Advanced aptitude for computers and programs Advanced aptitude for research and finding answers quickly Advanced aptitude for math up to Calculus Aptitude for science up to Physics
Interpersonal Skills	Leadership: served as president of SFSU Player's Club, also Bookstore Manager and Author Focus Coordinator for Strange Horizons Excellent language and verbal/written communication skills Strongly self-motivated starter Interested and eager to learn new skills

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